Cannot view other devices on map
  • Hello, all! I currently have one user that is unable to see other devices on their map. I have confirmed that devices were actually reporting on my own android app and was able to see a few of them (including the user's device), however, this user is unable to see any. Looking for any feedback to possibly resolve this issue.
    Thanks!
  • Hi Nick,

    I suggest having them call into support to check to see what is going on, there does seem to be a problem there and we would like to help fix it.   Support can be reached at 541-223-7992