Integrating ER
  • Ok.  I must be doing something wrong.  I've added ER integration to our system and the code number but no call info is loading.  I was hoping the dispatch information on calls would be automaticaly sent to the active911 system but from what i'm reading, it's the other way around.  Can someone explain how this works to me?
  • Edit: Sorry I misunderstood your question
    Scot A Fields
    Supervisor/Dispatcher
    Network Administrator
    Overton/Pickett Co. E911
    Livingston, TN
  • The Active911 integration with Emergency Reporting takes the alert data you receive through Active911 and delivers it to your Emergency Reporting account to create a new report/incident in their system. It is one way communication. Information from Emergency Reporting is not sent to Active911.