no sound on android with old or new phone - verizon
  • I am trying to get sound on assistant chiefs phone. He has verizon, bought a new phone thinking the phone was the problem. He has installed and reinstalled the Active 911 on his new android and still no sound or vibrate for alerts. We have looked in phone settings and app settings and have compared them to everyone elses settings and they are the same, but he does not get any sound. Please help. Thanks, dee
  • As of yesterday all of my iOS devices do not have audio alerts when receiving alarms. No settings on the phones or iPads were changed Web view device still as alert sound
  • I also have the same problem. I deleted the app and re downloaded it and still does not have a notification or sound when dispatch sends out a 911