UpdateAvailable New Window
  • The Update Available window periodically pops up while using the PC app. The main application is unusable when this window is open. Is there any setting that disables this feature or only checks for updates upon launch? The updates cannot be installed whenever they come up as this requires admin privileges, but we do not give dispatchers admin credentials.
  • By design the Update Available window is supposed to popup when the app is first open and once every thirty minutes if there is actually an update available. Given your situation, this behavior does not sound like the best way to go about this. I am entering a bug ticket to see about getting this resolved in the future.

    My idea for a better solution would be to have the Update Available window popup only when the app is first opened. And adding a 'Check For Updates' button in the menu. How does this sound?