Update to IOS 9.1 causing problems with Active911
  • Do not update to 9.1.  I did yesterday and now have problems with Active911.  I get the alert tones, but alarm text.  I also can't delete old alarm alerts.  Even the clear all in settings won't delete the alerts.  I did what was recommended earlier by closing all Active911 occurrences running in the background.  After reopening Active911, I was able to delete all the alerts.  I don't know yet whether I can receive the alerts.
  • Bill,

    If you are having issues with the app, please contact Support.  They will be able to troubleshoot and diagnose problems making it easier for our development team to directly address problems.